Question 3.1: Exploration

The Question 3.1: Exploration homework for Week 3 of Design: Creation of Artifacts in Society required me to explore alternative solutions to my design problem. I supported this exploration by producing a decomposition of the design problem and 10 alternative design concepts (labelled A to J) that address my user experience gap and meet the needs of the users. Decomposition of design problem Alternative design concepts I: Increase number of turnstiles/entry/exit points to allow more commuters to exit/enter station L: Remove all pay points/turnstiles from stations and then fund public transport from in-transport…

Question 2.2: User needs

The Question 2.2: User needs homework for Week 2 of Design: Creation of Artifacts in Society required me to interview at least five different individuals who I believed share my user experience gap and then identify their user needs. I was also required to: refine the gap I’m addressing with a single statement create a list of at least 30 user needs arranged into a hierarchy of primary and secondary needs indicate one or more latent needs and label them with an exclamation mark (!). Interviews For my interviews, I asked Melbourne public…

Question 2.1: Design problem definition

The Question 2.1: Design problem definition homework for Week 2 of Design: Creation of Artifacts in Society required me to refine the definition of the design problem (my user experience gap from Week 1) using the five-whys methodology and then create a list of problem statements arranged from most general to most specific, with particular emphasis placed on the problem statement that may serve as my course project. In what way might I… Make it easier for consumers to pay transport fares and access transport services *Reduce congestion at ticketing/pay-points…

Observing a user’s use environment

Signs (in the workplace about kitchen etiquette) and homemade solutions (waste receptacle for smokers and their refuse) to solve problems in a user’s use environment can be an indication of their needs not being met. Observing a user’s use environment can help you to identify their needs, how those needs are (not) being met and help to inform any decisions you might make about addressing their user experience gap .

Question 1.4: Design for you

The Question 1.4: Design for you homework for Week 1 of Design: Creation of Artifacts in Society required me to design an artifact that addresses my user experience gap of a solution that supports and encourages an efficient and affordable contactless ticketing system for public transport by creating a visual expression of the design as well as a simple prototype of the artifact.

Question 1.3: Visual expression 1 – The basics

The Question 1.3: Visual expression 1 – The basics (V) homework for Week 1 of Design: Creation of Artifacts in Society required me to draw a sketch of a chair. The goal of this assignment was to get me comfortable with the basics of sketching to ensure I can create a quality output of the visual expression of my designs.

My gap

The Question 1.2: Find the gap homework for Week 1 of Design: Creation of Artifacts in Society required me to identify things that annoyed me or caused me extra effort, time, money or discomfort throughout my day and then list 10 user experience gaps that could potentially be diminished or mitigated by an artifact (product or service). I was then required to choose one of these user experience gaps to serve as the basis for my course project. My user experience gap My user experience gap is a solution that supports…

Question 1.2: Find the gap

The homework for Week 1 of Design: Creation of Artifacts in Society required me to identify things that annoyed me or caused me extra effort, time, money or discomfort throughout my day and then list 10 user experience gaps (solutions to actual or perceived user experience issues that could be used as a course project) that could potentially be diminished or mitigated. One of these user experience gaps is to selected as the basis for my course project. 10 user experience gaps A wearable appliance that transmits information/permission required to access rooms/buildings and operate an electronic device…

Question 1.1: Sipper lid

For Week 1’s 1.1 Good design homework for Design: Creation of Artifacts in Society, I was required to consider the artifacts I use regularly and then briefly explain why I love it. I love the sipper lid on the top of a take away coffee cups as it allows me to safely consume my hot morning coffee without spillage as I traverse the public transport system on my way to work. The streamlined  design of the spout on the lid helps to direct coffee toward the opening of the sipper lid which permits me to…

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