Daily whiteboard
Monthly Archives: February 2023
Daily whiteboard
Event design – it’s a thing! (Book)
It makes sense that there’s a process for event design, just like all of the other user-centric processes such as learning design, education design, user experience design, service design, and more. Fascinating stuff.
Service blueprint #1 (daily whiteboard)
Daily whiteboard
Daily whiteboard
Daily whiteboard
I satisfied the criteria for the “Digital learning expert credential” – five down, none to go!
I’m at the tail end of my Masters of Professional Practice (Digital Learning), whereby I now only have to successfully complete 10 credentials. I’ve submitted the first batch of five to be assessed and have recently been advised that “the credential assessors have determined that you have satisfied the criteria for your Digital learning expert credential”, which is awesome. Five credentials down, none to go (in this batch).
Feedback from the Assessors
Assessor 1 feedback
“Rowan, as explained in the digital testimony, you have an advanced knowledge of what constitutes good learning design solutions. In your senior L&T advisory role you focus on sound pedagogy over technology to create flexible, engaging digital content. In the written Example 1 you discussed the design of an innovative mandatory undergraduate online module containing video content; this received positive feedback from stakeholders and met strategic goals around cultural safety in the university. Example 2 showcased your ability not only to lead best practice educational design (a “social experiment” digital course for healthcare workers), but also your skill as a “critical friend” to a less experienced colleague. Example 3 detailed another case of your support, skill and advice. The impact of the strategic initiative around FutureLearn micro credentials confirmed your advanced standing in digital learning generally. Congratulations on an excellent submission. I enjoyed assessing it.”
Assessor 2 feedback
“Hi Rowan, Thanks for your submissions, video testimony and written examples and responses. The evidence you have provided satisfies the criteria of Digital Learning – Expert. You demonstrate a high level of understanding and competence in all aspects of digital learning design, production and delivery. Your example of working with the SME for the Health Care professional digital learning suite shows your maturity and depth of understanding and skills in the digital learning space. Always keeping the end user in mind and not getting distracted by digital learning practices that may look fantastic and offer great flexibility but do not add to the end user experience. Across your career you have a broad experience of liaising with and gaining a deep understanding of the wide approaches and industries which adds to your “toolkit” as a digital learning expert. You also demonstrate the importance in evaluating and reporting on the success of the learning programs and the importance or independent assessment of the course to provide an feedback loop that truly helps to improve the digital learning programs you have developed for the various client you work with. Congratulations and best wishes for the future.”
I satisfied the criteria for the “Digital learning – discipline specialisation credential” – four down, one to go!
I’m at the tail end of my Masters of Professional Practice (Digital Learning), whereby I now only have to successfully complete 10 credentials. I’ve submitted the first batch of five to be assessed and have recently been advised that “the credential assessors have determined that you have satisfied the criteria for your Digital learning – discipline specialisation credential”, which is awesome. Four credentials down, one to go (in this batch).
Feedback from the Assessors
Assessor 1 feedback
“Congratulations Rowan! Your submission meets the requirements for this credential for digital learning at a discipline specialisation expert level. Thank you for introducing yourself and providing a brief overview of your role as a learning designer and for curating an impressive range of written and uploaded evidence. You articulated clearly how people who work with you agree you hold a multifaceted and deep understanding of the platforms, technologies, how learning takes place, and how best to foster that as a change agent in terms of teaching and learning practice as an digital learning/educational designer. It is clear from your examples that colleagues such as Craig Hassed, Richard Chambers, Dr Debbie Ling value and trust your digital learning expertise, and the MOOC reviews are greatly encouraging. Monash Mindfulness MOOC evidenced the breadth of your digital learning professional expertise in identifying and applying appropriate global trends and developments in best practice in an area of digital learning practice. With so many forays into MOOCS being talking heads, you demonstrated solid learning design and robust educational pedagogy to the digital learning environments. Your core focus and a point of differentiation was to create personalised feedback at scale and to also create a sense of community – something that can be quite challenging to achieve in the MOOC environment. Compassion Training for Health Care Workers evidenced the breadth of your digital learning expertise in providing significant contribution to the substantial improvement in digital learning outcomes. I can tell you are particularly proud of your work on these MOOCS, and that these were significant projects for your organisation to initiate. I am glad to hear you are considering further study and that completing these Deakin PPCs has given you an opportunity to reflect on the great work you do but do not always get a chance to capture or celebrate. I think as an education designer/learning/digital designer, it is easy to be the ‘meat in the sandwich’ squished between the technology choices you’re not allowed to make or have significant input into and the organisations executive, strategies and pet-projects. I’ve seen this a lot as an LD myself. I heartily encourage you to continue to gather evidence, ask colleagues to write a letter detailing how you assisted them, and study. Most of all, know that your work counts. Well done, Rowan!”
Assessor 2 feedback
“Dear Rowan – You have submitted strong evidence to support your leadership with digital learning. As a Digital Advisor, Learning and Teaching, you apply digital learning skills and knowledge. Both examples provide evidence of your ability to partner with subject matter experts and you have structured your responses to the criteria very well. In your first example, you show how you used your skills to support a partnership with FutureLearn to boost your university’s digital education strategy. Your role as an educational designer had responsibility for the design, development and ongoing delivery of a series of MOOCs. Your work demonstrated the feasibility of creating an experiential and personal learning experience for everyone, everywhere, at scale. Both MOOC’s, MIND and MINDLIFE continue to run in the “always on” format. Your second example shows how you supported the scaling of a compassion training program into an online environment to meet increased demand. Your goal was to design a learning experience providing consumable tools and techniques to practice and apply. As an educational designer you were responsible for scoping and scheduling the design and development of a four-week course for healthcare workers. Your success is evidenced by the award of the 2022 MNHS Dean’s Awards for Excellence in Education. In both examples, you have shown your leadership and have used a range of digital learning technologies and techniques to develop engaging learning environments I like your reflections that further study would enhance your skills through the creation of space to allow you to take time to reflect on your experiences and provide great personal benefit.– Well done.”
I satisfied the criteria for the “Digital Literacy credential” – three down, two to go!
I’m at the tail end of my Masters of Professional Practice (Digital Learning), whereby I now only have to successfully complete 10 credentials. I’ve submitted the first batch of five to be assessed and have recently been advised that “the credential assessors have determined that you have satisfied the criteria for your Digital Literacy credential”, which is awesome. Three credentials down, two to go (in this batch).
Feedback from the Assessors
Assessor 1 feedback
“Congratulations Rowan, your submission meets the requirements for this credential in Digital Learning. As you outline throughout your submission, your role means that you are working in a range of ways to use – and to enhance and promote the use – of digital technologies to optimise organisational and operational outcomes. You illustrate this work with reference to your work in increasing accessibility (example 3), in developing productivity tools (example 2), and in researching learner engagements with MOOCS – and in hence considering how these findings re learner engagement might further refine design practices in the future (examples 1 and 4). You further note that you were project lead for at least some of this work. This work, as well as your focus on ensuring design meets accessibility standards, thus illustrate how you strive to make sure appropriate policies and standards are being adhered to. Well done. Just note that for future credentials, it would be helpful if you wrote more consistently in the first person. This would make it easer to identify exactly where your contributions lie in projects, and to then map these contributions against the requirements of the credential.”
Assessor 2 feedback
“Congratulations Rowan, your submission meets the requirements for this credential for digital literacy – expert. Thank you for your package of evidence, written submissions and video testimony, and thank you for providing some contextual background regarding your role as Senior Advisor Digital Learning designing digital learning experiences. You work within the constraints of ITS-procured technologies for the organisation whilst working to supporting best practices digital learning and teaching practices. Your work on researching leaner motivations best confirmed your ability to analyse and evaluate benefits from the use of digital technologies. This related to the work you were doing in your professional practice – working with Monash’s external partner (FutureLearn). In addition to learner motivations and applying the learning from that to current business models, you were also looking for new opportunities to extend revenue streams such as micro-credentials. Your work initiating and contributing to improving accessibility in example #3 best confirms your ability to use appropriate practices, polices and standard in the use of digital information. Meaningful work in this area is not without its challenges but you are well placed as Digital Learning Advisor/Learning Designer to go beyond the alt-text push to incorporate Auslan, texts, interactive elements and other WACAG 2.1 AA standards into learning and teaching at Monash. Example #2 productivity tools – consisted of 10 double PNG screen-shots which were too small to read in their presentation and which pixelated when magnified. The inability to read the screen-shots rendered this evidence problematic. I’m relieved you got to speak to this evidence in the last video. Great work in a highly prescriptive work environment, Rowan. Well done!”
I satisfied the criteria for the “Critical Thinking Expert credential”- two down, three to go!
I’m at the tail end of my Masters of Professional Practice (Digital Learning), whereby I now only have to successfully complete 10 credentials. I’ve submitted the first batch of five to be assessed and have recently been advised that “the credential assessors have determined that you have satisfied the criteria for your Critical Thinking credential”, which is awesome. Two credentials down, three to go (in this batch).
Feedback from the Assessors
Assessor 1 feedback
“In your video testimony you talk about evaluating all available evidence and speculating about decisions based on that evidence but being able and ready to evolve over time as the situation evolves. It sets a solid foundation and establishes your skills in this area which are further shown through your written material and supporting uploads. Your FutureLearn example and your role within shows how you are able to produce insights from data, analyse and present clear outcomes. Identification of trends, relationships all based on sound, clear judgement. Your example around the development of the Compassion Training for Healthcare Workers course and your project lead role is an excellent vehicle in showing your skills relating to evaluation, procedure choice and dealing with complex issues and tasks to distil them down to a manageable size. It is clear from your submission you meet the criteria for this credential – congratulations.”
Assessor 2 feedback
“Rowan, your evidence here confirms that you have highly advanced critical thinking skills which are crucial to you in your senior design role. In the digital testimony you explained the need to be able to identify, evaluate and clarify information to make appropriate decisions. The written testimony highlighted the sound critical thinking strategies you use. In Example 1, the online Compassion Training course for healthcare workers, you collaborated with a colleague to research and identify the needs of the cohort. As project lead you used this information to inform the development of an obviously effective bespoke course for delivery on your university’s LMS. Example 2 demonstrated your analytical skills in the research paper you completed as part of your Masters degree. While this project per se was not available as evidence, the supervisor’s report confirmed your ability to address current educational issues in a critical and divergent manner. An excellent submission. Thank you!”
