coles_click_and_collect

Question 1.1: Click & Collect

For Week 1′s 1.1 Good design homework for Design: Creation of Artifacts in Society, I was required to consider the artifacts I use regularly and then briefly explain why I love it.

I know the Coles Click & Collect service isn’t an artifact and it doesn’t really fit within the assignment brief like the Sipper lid, but it evoked a ‘I love this’ reaction from me (as required by the assignment brief) so I thought it would be okay.

I love how the user flow of this experience is incredibly smooth and simple. The busy consumer orders their groceries online and then picks them up from the Click & Collect locker on their way home as they stop to get fuel.

Click & Collect provides consumers with an extremely convenient experience where they only have to stop once. This convenience provides consumers with further evidence to never stray from the Coles Universe of essential products (groceries/food, liquor and fuel) and services (car insurance) by shopping anywhere else.

The location of Click & Collect lockers is another interesting thing about this service. It’s highly likely suburban locations deemed to be potentially lucrative has been determined through the analysis of data (shopping habits, amount spent, groceries bought) freely supplied by consumers through the use of their Coles loyalty card program.

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A Click & Collect locker at a Coles Shell service station located in Box Hill, Melbourne, Australia.

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The intense red colour of the locker makes it easy be identified.

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The location of the locker within the service station allows consumers to easily access their delivered groceries.

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Question 1.1: Sipper lid

For Week 1′s 1.1 Good design homework for Design: Creation of Artifacts in Society, I was required to consider the artifacts I use regularly and then briefly explain why I love it.

I love the sipper lid on the top of a take away coffee cups as it allows me to safely consume my hot morning coffee without spillage as I traverse the public transport system on my way to work.

The streamlined  design of the spout on the lid helps to direct coffee toward the opening of the sipper lid which permits me to easily control the amount of hot coffee I consume.

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A black plastic take away sipper lid from my morning coffee.

q_1_1_coffee_sipper_white

A white rubber sipper lid from a disused reusable coffee cup. A functional and environmentally responsible artifact. The spout design on this lid is less shapely than the disposable lid.

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The more robust style sipper lid of a reusable mug. The pronounced lip on this lid actually makes drinking from this mug uncomfortable and somewhat clumsy.

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A green rubber sipper lid from a reusuable coffee cup.

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User flow for the completion of a safe work method statement (SWMS)

This sketch demonstrates the preliminary user flow for a web application/mobile experience that permits the completion and submission of a safe work method statement (SWMS) as part of a vocational training and assessment experience. A SWMS is a site-specific form that must be completed before any high-risk construction work is commenced. Generally, the completion and submission of a SWMS is a paper-based. This web application/mobile experience seeks to take advantages of the affordances of mobile technology and allow users (students in a vocational training and assessment context) to complete this form prior to commencement of work. In a training and assessment context, the completion and submission of the SMWS is predicated on learning management system (LMS) connectivity and established user permissions.

2014-07-17_userflow_swms

My exploration of how we learn and how we design and develop stuff that helps us learn.

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